In 1991, Sir James Dyson founded one of the most well-known names in the vacuum industry. Dyson first started in the United Kingdom and eventually moved on to share its innovative appliances with the rest of the world. This British technology company has since improved many of our beloved household appliances such as vacuum cleaners, air purifiers, hand dryers, bladeless fans, heaters, hairdryers, and lights. Their vacuums, however, have been some of the most popular in recent years and have since become synonymous with the appliance. It comes as to no surprise that the Dyson Upright Vacuum Cleaner, Ball Multi Floor 2 has garnered 1,955 reviews on Amazon.
With an average score of 4 out of 5 stars, the Dyson Upright Vacuum Cleaner, Ball Multi Floor 2 is a great choice for a general vacuum to have at home. Many customers have rated it by each feature, starting with its suction power which got a score of 4.5 out of 5, followed by its ease of assembly with 4.2 stars. This was followed by a rating of 4.1 for both its maneuverability and ease to clean, then 4 stars for durability, and lastly, a rating of 3.7 stars for its prowess on cleaning stairs.
The Good
Cyclone Technology: The Dyson Ball Multi Floor 2 has unrivaled Dyson Suction while it helps to create a cleaner and healthier home. Their vacuums have been scientifically proven to capture particles as small as allergens and bacteria. Its Radial Root Cyclone technology captures more microscopic dust than any other on the market and it’s also certified asthma and allergy-friendly. This is thanks to its whole-machine HEPA filtration ensures that allergens are trapped inside the machine, not expelled back into the home.
Easy to Maneuver: With a lightweight and small frame, the Dyson Ball Multi Floor 2 is light to maneuver and steers easily into difficult places. You can even instantly change direction with a turn of the wrist, using its Ball technology. A slimmer design allows the Multi Floor 2 to turn on a dime, allowing it to steer easily into difficult spaces — this makes it ideal for homes with hardwood, tile, and carpets. No matter which part of the house you’re cleaning, you can be sure that this vacuum reaches around furniture, obstacles and hard to reach places.
Flexible Cleaning: The Dyson Ball Multi Floor 2 has an advanced self-adjusting cleaner head that automatically adjusts between all floor types, thus sealing in suction for a powerful clean across your entire home, including carpet, wood, vinyl, and tile floors. It’s also capable of helping you clean up and down through the use of its wand and hose release in one smooth action, which makes it easier to clean up high ceilings and under furniture.
Plenty of Extras: The Dyson Ball Multi Floor 2 also comes with plenty of extras, providing you with hygienic bin emptying — just push the button to release, so there’s no need to touch the dirt. In addition, all Dyson upright vacuums come with a free 5-year warranty that covers parts and labor, plus free shipping there and back.
The Bad
The Dyson Ball Multi Floor 2 undoubtedly has so much to offer, however, it also has a few problems that need to be addressed. Quite a few customers have complained about how the product — while it works fine on hardwood, tile, and indoor and outdoor carpets — it doesn’t show good results on short, medium, or plush pile carpet. The customer is understandably disappointed, as anyone would expect a vacuum at this price range would be able to clean through carpets. The buyer further explains that she was instructed to remove a part that might let it work on carpets but it still wasn’t able to deliver the results she wanted.
Another customer expressed his concern when he purchased his unit, but couldn’t find the part number for replacement filters. Since the first set takes 24+ hours to dry, he thought it would be best to get another filter, so he called customer services only to be put on hold for an hour. Unfortunately, he found out that the post-filter is not available, while the pre-filter is, but not through Amazon. He then found out that the filter for this product is hard to find anywhere else on the internet and because the manual doesn’t list the exact part numbers, the search is made even harder.
The Bottom Line
While some have made these complaints against the Dyson Ball Multi Floor 2, it still proves it’s worth by giving customers plenty of features as well as extras. These include Dyson’s trademark Cyclone technology, a lightweight and easy to maneuver frame, flexible cleaning options, and even a full, 5-year warranty. Because of these great assets, this vacuum’s positives still outweigh the negatives to deliver superior suction, maneuverability, and durability. As a result, Dyson continues to be one of the biggest names in the vacuum industry, and this entry is still garnering great reviews to its name.
All in all, the Dyson Ball Multi Floor 2 is still a fantastic product to have in small to medium size apartments or in a smaller house with a car. It not only has excellent suction for most floor types, but it also has the versatility to clean up above on the ceilings but also through furniture and all over the floor. Even with its occasional flaws, the Multi Floor 2 proves to be an excellent addition for anyone wanting a vacuum that’s flexible enough to provide power in a small frame that can be taken anywhere. What’s more is, all that is available for an affordable price of $260, so what are you waiting for — grab your Dyson Ball Multi Floor 2 now!